Lucas Museum of Narrative Art Privacy Policy
Effective: April 1, 2013
We value your privacy, and we want to help make your experience with Lucas Museum of Narrative Art ("LMNA," "we" or "us") and our website, available at www.lucasmuseum.org (the "LMNA Website"), as satisfying and safe as possible. We have established this policy (the "Privacy Policy") to explain how we collect Personal Information (as defined below) on the LMNA Website, and how we use and disclose that Personal Information. This Privacy Policy also applies to Personal Information that we collect by other means, such as "offline" from guests of LMNA, which we combine with Personal Information collected on the LMNA Website. "Personal Information," as used in this Privacy Policy, is information that allows a person to directly identify an individual, such as name or email address, and information that we combine directly with such identifying information. This Privacy Policy is incorporated into and is subject to the LMNA Terms of Use. Any capitalized terms not defined herein have the meaning set forth in the LMNA Terms of Use. By using the LMNA Website, you expressly consent to the information handling practices described in this Privacy Policy.
General Reference
1. How the LMNA Website Operates
2. Information We Collect
3. User Supplied Information
4. Passive Data Collection
5. How We use Personal Information
6. When We Disclose Personal Information
7. Change of Ownership
8. Security
9. Your Choices
10. Email Communications and Unsolicited Commercial Email
11. Third-Party Services
12. International Users
13. Changes and Updates to This Privacy Policy
14. Your California Privacy Rights
15. Contacting Us
1. How the LMNA Website Operates
In our operation of the LMNA Website, and our provision of services to you and other users, we collect, use, and retain all information, including Personal Information, that you disclose to us. Our use and disclosure of Personal Information is described in this Privacy Policy. Our disclosures of Personal Information to our partners and affiliates are described in greater detail under the "When We Disclose Personal Information" heading below. In general, the types and amount of personally identifiable information we collect vary depending on the activity. We endeavor to limit the collection of personally identifiable information to information we believe is minimally necessary to achieve our stated collection purposes.
2. Information We Collect
We collect two types of data about users: (1) information that you or others voluntarily submit to us (described below under "User Supplied Information") and (2) technical data automatically collected from all visitors to the LMNA Website (described below under "Passive Data Collection").
Persons under the age of 13 are not permitted to use the LMNA Website and, therefore, we do not knowingly collect any Personal Information from young people under the age of 13. The Children's Online Privacy Protection Act of 1998 and other laws have been established to protect the privacy of minors and we abide by all federal and state laws and guidelines regarding youth privacy.
3. User Supplied Information
You may provide us with your name, email address and/or phone number in order to receive communications from us. If you choose to provide information to us, you are giving us permission to use and store that information consistent with this Privacy Policy. You may also provide us with comments in the "public comments" section of the LMNA Website. If you choose to provide such comments to us, you are giving us permission to use, store, and disclose those comments, including any Personal Information provided with those comments, to any third party in our sole discretion.
4. Passive Data Collection
Like most web-based services, we automatically receive and record information on our server logs from your browser when you use the LMNA Website. We may use a variety of methods, including clear GIFs (also known as "web beacons") and "cookies" (small files placed on your hard drive that assist us in providing customized services), to collect this information. The information that we collect with these automated methods may include, for example, your IP address, cookie information, a unique device or user ID, browser type, system type, the content and pages that you access on the LMNA Website, and the "referring URL" (i.e., the page from which you navigated to the LMNA Website).
We also use cookies on the LMNA Website to store session validators on your hard drive. We may use passively-collected data to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the LMNA Website; (b) monitor your participation in various sections of the LMNA Website; (c) customize our service to you, including by providing you with recommendations; (d) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (e) administer, operate, and improve the LMNA Website and our other services and systems, and to provide services and content that are tailored to you. If we directly combine any information gathered through passive means with Personal Information, we treat the combined information as Personal Information under this Privacy Policy. Otherwise, we use information collected by passive means in aggregated forms.
5. How We Use Personal Information
We use Personal Information to establish and enhance our relationship with you. We may use Personal Information (i) to operate, provide, improve, and maintain the LMNA Website, (ii) to develop new products and services, (iii) to prevent abusive and fraudulent use of the LMNA Website, (iv) to personalize and display content on the LMNA Website, (v) to send you information about other events or services in which we believe you may be interested and (vi) for other administrative and internal business purposes. We may use your e-mail address for administrative communications such as communicating with you, notifying you of major LMNA Website updates, for customer service purposes, and to send privacy or security-related notices.
6. When We Disclose Personal Information
We do not rent or sell email addresses, phone numbers, or other Personal Information. We do not share Personal Information with third parties except in the limited circumstances described in this Privacy Policy.
LMNA Service Providers
We may provide Personal Information to third parties for their use in performing internal business functions (e.g., payment processing, maintenance, security, data analysis, email transmission, or data hosting) on our behalf. Such entities only use your Personal Information in accordance with this Privacy Policy and for no other purpose than to provide us with necessary services. Additionally, we use Google Analytics to analyze our users' use of the LMNA Website. Google Analytics provides us with aggregated data in order to help us make informed business decisions. We have indicated to Google that information collected through our use of Google Analytics on the LMNA Website should not be shared with third parties, even in an anonymous, aggregated fashion. Ultimately, Google, as a third party, controls information collected through Google Analytics and you should check and be comfortable with their privacy practices prior to using the LMNA Website.
LMNA Affiliates
We may share some or all of your Personal Information with our affiliates (including a parent company, subsidiaries, joint venture partners or other companies that we control or that are under common control with us), in which case we will seek to require those affiliates to honor this Privacy Policy.
Legal Requirements
We may disclose Personal Information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law. Additionally, we may disclose Personal Information where we, in good faith, deem it appropriate or necessary to (i) prevent violation of the LMNA Terms of Use, or our other agreements, (ii) take precautions against liability, (iii) protect the rights, property, or safety of LMNA, any individual, or the general public, (iv) maintain and protect the security and integrity of our services or infrastructure, (v) protect ourselves and our services from fraudulent, abusive, or unlawful uses, (vi) investigate and defend ourselves against third-party claims or allegations or (vii) assist government enforcement agencies.
7. Change of Ownership
In the event of a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we reserve the right to transfer all of your Personal Information, including names, email addresses, and phone numbers, to that entity. We will use reasonable efforts to notify registered users of such a transfer (by a posting on our homepage, or by email to your email address that you provided to us, as chosen by us in our discretion).
8. Security
We use industry standard security measures to protect against the loss, misuse, and alteration of Personal Information under our control. Although we make good faith efforts to maintain the security of such Personal Information, we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent "hackers" or other unauthorized persons from illegally accessing or obtaining this information. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your Personal Information will always remain private.
If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the LMNA Website or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the LMNA Website. If a security systems breach occurs, we may post a notice on our homepage (www.lucasmuseum.org), or elsewhere on the LMNA Website and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
9. Your Choices
You may, at any time, update, correct, or delete certain Personal Information that you have provided to us by contacting us at museum@skywalkerranch.comor at the address set forth below in the "Contacting Us" Section. Please be aware that even if you update or remove Personal Information that you have provided to us, your Personal Information may be retained in our backup files and archives for a reasonable period of time for legal purposes.
10. Email Communications and Unsolicited Commercial Email
We may send you administrative messages, and updates regarding the LMNA Website and our services, by email. You may indicate your preferences regarding certain email messages by unsubscribing from them, or by contacting us at the address below:
Lucas Museum of Narrative Art
P.O. Box 29137
San Francisco, CA 94129
11. Third-Party Services
The LMNA Website may contain links to websites and information regarding services provided by third parties. Any Personal Information you provide to third parties via use of third-party sites, or use of third party services, is provided directly to that third party and is subject to that third party's policies governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party sites or services. We encourage you to learn about third parties' privacy and security policies before providing them with Personal Information.
12. International Users
The LMNA Website is hosted in the United States. If you use the LMNA Website from the European Union, or any other region with laws governing data collection and use that may differ from United States law, please note that you are transferring your personal data outside of those jurisdictions to the United States. The United States does not have the same data protection laws as the European Union and other regions. By providing Personal Information under this Privacy Policy, you consent to the use of Personal Information in accordance with this Privacy Policy and the transfer of your Personal Information to the United States.
13. Changes and Updates to This Privacy Policy
We may occasionally update this Privacy Policy. If we do, we will update the "effective date" at the top of the Privacy Policy. If we make an update to this Privacy Policy that is materially less restrictive in our use or disclosure of Personal Information that we collected prior to the update, we will provide you with prior notice of the pending update and seek your consent by posting notice on the LMNA Website or by contacting you using the email address you provided. We encourage you to periodically review this Privacy Policy to stay informed about our collection, use, and disclosure of Personal Information on the LMNA Website.
Your continued use of the LMNA Website constitutes your agreement to this Privacy Policy and any updates.
14. Your California Privacy Rights
In addition to the rights set forth in this Privacy Policy, California Civil Code Section 1798.83 permits California residents who are individual consumers or users of Lucas Museum of Narrative Art products to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via mail or email at the address identified in the "Contacting Us" section.
15. Contacting Us
If you have questions about this Privacy Policy, you may contact us at:
Lucas Museum of Narrative Art
P.O. Box 29137
San Francisco, CA 94129
museum@skywalkerranch.com
We will respond via email unless you specifically request a response by postal mail.