FAQs
Thank you for your interest in visiting the Lucas Museum of Narrative Art!
We encourage you to review our FAQs below, where you may find answers to common questions and general visitor-related inquiries.
Ticketing
Ticketing
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Your tickets will be made available in your Lucas Museum account after purchase. Tickets can be accessed through your online account. The tickets are dynamic QR codes and screenshots will not scan. You have the option to add them to your Apple or Google Wallet.
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Everyone–including members and accompanying children and infants of all ages–will need to book timed-entry tickets in advance.
Please note:
Tickets to special programs are not included in general admission. If you have further questions, or need assistance planning your visit, please email us at info@lucasmuseum.org. -
Yes. A free account is required. Click here to register. This will make checkout easier and will be where you can find your purchased tickets.
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General admission includes access to all galleries, exhibitions and theaters located on Level 1, 4, and 5. General admission does not include entry into paid programs.
You do not need a reservation to visit our shop, cafe, restaurant, park and gardens, and library.
Immediate access to the campus, including the park and gardens, is not guaranteed. Guests without timed tickets or restaurant reservations may enter as capacity allows, and access may be limited or temporarily paused at busy times. -
Yes, a reserved timed ticket is required for visitors of all ages to enter the galleries and exhibitions.
General admission is free for children 0-17. Teens 13-17 can reserve a ticket for themselves without an adult ticket attached. Student ID must be verified.
Please note:
All children under 12 must be accompanied by an adult ticket holder at all times outside of designated public areas. -
All sales are final and non-transferable. There are no refunds, transfers, or exchanges for tickets. If you experience payment issues, such as duplicate charges, please contact us at info@lucasmuseum.org.
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The release of tickets on July 21 will be for Sept 2026 – Feb 2027. Additional dates will be released at a later date. Sign up for our mailing list to receive updates.
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While California EBT cardholders receive free museum general admission, a ticket is required for entry. When prompted to enter a promo code, please enter an “L” and then the first six digits of your California EBT card, which will automatically provide access to two adult tickets at no cost.
For example: “L123456" is correct. “123456" will not work.
Any additional tickets ordered will be at the general admission price. All sales are final and non-transferable. An EBT card must be presented and verified at museum check in.
If you have further questions, or need assistance planning your visit, please email us at info@lucasmuseum.org. -
If you live in the 90037 ZIP code, click the link below to register for your free LM37 pass. Please note: proof of address (ID/DL card, utility bill, school documents, etc.) is required on your first visit.
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Everyone–including members and accompanying children–will need to book their timed-entry tickets in advance.
Member specific ticketing FAQs can be found here.If you have further questions, or need assistance planning your visit, please email us at info@lucasmuseum.org.
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You can purchase/reserve a maximum of 9 tickets per order.
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At this time, group visits of 10+ and group sales are not available. Please reach out to info@lucasmuseum.org to be notified when group sales become available.
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Currently, tours are not available, but more information on self-guided tours and museum experiences coming soon.
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Yes. However, due to our ticket policy, we do not allow transferring an entire order to other guests. As the purchaser, we require you to maintain one ticket that is associated with you.
Visiting
Visiting
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The Lucas Museum of Narrative Art is located at One Lucas Plaza, Los Angeles, CA 90037 in Exposition Park in South Los Angeles. We are located between Bill Robertson Lane and Vermont Avenue, next to the Los Angeles Memorial Coliseum and Natural History Museum. You can get to us by foot, bike, car, rideshare, and more.
Guests may enter from either Vermont Avenue or Bill Robertson Lane.
The closest public transit stop is for the E Line at the Expo/Vermont Metro station at the intersection of Exposition Boulevard and Vermont Avenue. The Vermont/39th Metro Local 204 bus stop is also conveniently located next to the museum. Map your route here. -
Rideshare and ADA drop-off is on Bill Robertson Lane across the street from the Natural History Museum. Please use 3875 Bill Robertson Lane as the address.
Guests may enter from either Vermont Avenue or Bill Robertson Lane.
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Paid parking is available and operated by Exposition Park, including two garages on the Lucas Museum grounds and four lots located throughout the park.
All parking in Exposition Park costs $20 per day, or $24 if you enter after 5pm. Discounts, refunds, and validations are not available. All parking revenue remains in Exposition Park to support the park and state museums.
The underground Orange Garage and Red Garage on the Lucas Museum campus can be accessed from Bill Robertson Lane, south of Exposition Boulevard. ADA spots are available for vehicles with visible ADA placards. Electric vehicle charging spots are available for guests using the chargers.
Garage access is subject to availability, based on capacity and other events in Exposition Park. Check the Exposition Park calendar to plan ahead.
Parking is limited, public transportation and rideshare are recommended. The closest public transit stop is for the E Line at the Expo/Vermont Metro station at the intersection of Exposition Boulevard and Vermont Avenue. The Vermont/39th Metro Local 204 bus stop is also conveniently located next to the museum.
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Yes, you can also use our Digital Guide to enhance your experience with information on exhibitions, artists, and more. You can access it on the web without needing to download an app, at guide.lucasmuseum.org.
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Find hours for our museum, store, Skywalker Grill, Café, Research Library, and more here.
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Yes, you can access a map of the building and galleries on our web Digital Guide at guide.lucasmuseum.org. You can also access a paper map on-site.
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You can access the Park & Gardens through gates on both Vermont and Bill Robertson Lane south of the museum.
The Park & Gardens open at 8:00am and close at sunset.
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Our Checkroom is located in the Main Lobby, on Level 1 of the museum.
Bags larger than 11 × 16.5 × 8 in (45 x 28 x 20 cm) are not permitted. The Checkroom is available for coats and small personal items only, we are unable to accommodate luggage or oversized items.
Backpacks and bags smaller than 11 × 16.5 × 8 in are permitted within the museum and must be carried by hand or worn on the front of the body at all times.
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Outside food and beverages are not permitted. Food and beverages are not allowed in the galleries, Library, theaters, or outside the designated areas of restaurant and Café. Bottled water for medical needs is permitted.
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Flash photography is not permitted in the museum. Please do not photograph areas with posted “No Photography” signs.
Commercial photography, videography, drone use, or equipment such as tripods and lighting rigs require written approval in advance. Photographs and videos taken at the museum or in the park may not be sold or used for commercial purposes.
Audio or video recording is not permitted in museum theaters, including wearable technology.
For press or commercial photography requests, please contact press@lucasmuseum.org.
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Only pencils may be used for sketching. The use of pens, charcoal, markers, paints, adhesives, or other art materials is not permitted.
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Clothing with violent or inappropriate themes or imagery is not allowed. Shirts and shoes must be worn at all times.
Costumes are welcome. However, visitors aged 13 and older may not wear masks or face paint that obscures the face. Large props, including lightsabers, or bulky costume elements, must be checked at the Checkroom. Costumes that drag on the ground or trail behind are not allowed.
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No. The Museum is not a venue for advertising, selling, soliciting, or sponsored and branded content of any kind. Personal photos for your own social media are welcome where photography is allowed; anything commercial requires the Museum's prior written approval.
Accessibility
Accessibility
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The Lucas Museum of Narrative Art is committed to making its galleries, programs, and services accessible to all audiences.
For questions, accommodations, or concerns, please email us at info@lucasmuseum.org. For more information on our accessibility services, click here.
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The museum building is fully accessible to wheelchair users and all other visitors who may require assistance with exploring our facility. Manual and electric wheelchairs, and manual strollers can be used in all galleries and throughout the museum.
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Yes. We welcome working service animals as defined under the Americans with Disabilities Act (ADA). Service animals must be on a leash and under the supervision of their owner. No other animals or pets are permitted in the museum.
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Caregivers of visitors with disabilities receive free general admission to the museum. Advanced reservations are required. Please email info@lucasmuseum.org with any questions.
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The museum strives to be accessible to the needs of all families.
Visitors are welcome to breastfeed anywhere on museum grounds. If privacy is preferred, visit our Information Desk in the Main Lobby for directions to one of our Wellness Rooms.